FAQ

If you are experiencing depression, anxiety, relationship issues, having marriage problems, going through a divorce, feelings of depression, anxiety or panic, stress, difficulty coping with your life, been in a victim domestic violence, or experienced childhood sexual abuse we can help you. If you are experiencing trouble in your family or your child is having difficulties at home or school we can help also. Our therapists are professionally skilled master's level, and licensed counselors.

Our staff will gather information prior to your appointment. An appointment will be scheduled. You will receive a Welcome Email, Client Portal Set Up Email, and Consents Package for you to sign electronically prior to the appointment. If you are unable to complete the Consents Package and Client Questionnaire prior to your appointment you will have to come 30 minutes prior to your appointment. Your therapist will review the Consents Package with you to ensure your understanding and complete an Intake Assessment. Your therapist will complete a Treatment Plan with you to help you decide on what will be addressed in counseling. After that you will meet with your therapist once per week, twice per week, or every other week. The frequency of counseling is based on you and your therapist reviewing your needs. Expect to receive homework assignments, emailed resources identified to help you, assessments to help us know if you are getting better, calls, and lots of encouragement. Our therapist uses methods or approaches known to work for your specific needs.

We help everyone: Children 2-17, Adults 18+, Men, Women, Nonbinary and Transgendered clients. All people are welcome to come for counseling. LGBTQ+ Friendly Practice

We have professionals who speak: English, and Haitian-Creole.

We can help you if you reside in Florida or outside of the United States.

Psychological and Psychiatric referral services are only provided in Broward, and Miami-Dade County.

You can pay in the following forms: Cash, Debit, Credit Card, PayPal, HSA Account. Payment of copay and session fee is required at the time of your appointment.

All session fees and copay payments must be paid at the time of your appointment. If you are using an HSA or HRA account payment of your copay must be made at the time of your appointment. If you will use an EAP you must obtain an authorization code prior to your appointment, and this must be communicated with the office staff at the time of your appointment. If not mentioned prior your session will not billed as an EAP session rate but at our regular standard rate, or normal behavioral health contracted rate.

We currently In Network for the following insurances: Aetna, Cigna, Humana, Oscar, United Health Care, Optum, Magellan Behavioral, Magellan EAP, E4Health, ESI, Compsych, Managed Care Concepts (EAP), Broward County Schools EAP, Broward Health EAP, and more. We are an Out of Network Provider for: Blue Cross Blue Shield. We will check your coverage and provide you with your session cost. You can also check your coverage by contacting your insurance carrier. Online Counseling fees can be paid via our Client Portal .